Important Information

Please keep a list of all the doctors, hospitals, medical providers, etc. you have seen for injuries related to this accident. To include the name, address, and phone numbers for each provider.

  • Please notify us of all phone number and address changes. It is very important that we be able to contact you concerning your case.
  • Our office will be in contact with you throughout your course of treatment, but please contact us if any new developments occur.
  • Please mail us all medical bills that you have received for treatment from your auto accident.
  • After your treatment, requesting and receiving medical records can take one to three months.
  • Once we receive all medical records and bills, we will submit a settlement demand package to the insurance company. Allowing mailing and reviewing time it typically takes 3 to 4 weeks to hear back from the insurance company.
  • When we begin the negotiation process to settle your claim, the attorney handling your case will contact you to discuss any and all settlement offers.

Once a settlement has been reached and we receive the check in our office, we will contact you immediately so that you can make arrangements to come to our office to sign the final documents. It is not necessary for you to call and check with us daily. However, if two weeks have passed and you have not heard from our office, then please call us. (We may have been trying to reach you, but have been unsuccessful.)

We understand that you are going through a rough time, and we will do our best to be as responsive as possible to your individual needs.

Frequently Asked Questions For Liability

Q: I slipped and fell while I was shopping, but don’t know what caused me to fall. Can I still get a recovery?

A: No. You can not get a monetary recovery for your injuries from a fall if you do not know what caused you to fall.

Q: I was injured when I fell, what do I do now?

A: If you fall in a store, report it immediately. If there are any witnesses, try to get their names on the incident report. Then seek medical treatment right away.

Q: I saw water on the floor and tried to go around it, but fell anyway, can I pursue a claim against the establishment?

A: No. You can NOT collect for injuries from a fall if you were aware of the hazard BEFORE you were injured.

Q: I fell in a store, but wasn’t hurt. However, the manager was rude and wouldn’t even help me. Is there anything I can do?

A: Not really. The law does not allow for common courtesy (unfortunately).

Q: Will your office pay for me to go see a doctor?

A: NO, unless you have a potentially serious injury and have already been to an Emergency Room.

Q: How do I get my bills paid?

A: There are several options available: Health Insurance and Lien
Health Insurance
| Lien

Q: If my case does not settle will you still pay my doctor bills?

A: Our office is not responsible to pay any bills unless we settled your case AND YOU HAVE AUTHORIZED US TO PAY OUTSTANDING BALANCES OR WE HAVE SIGNED A DOCTOR’S LIEN ON YOUR BEHALF.

Q: What are your attorney fees?

A: Our attorney fees are 1/3 of whatever money we recover for you in a settlement.

Q: Do I need an appointment?

A: Yes. However, most appointments can be made the same day if need be.

Q: I do not live in the city of Atlanta, and will not be able to make it into the office, is there anything that can be done?

A: Yes, although we prefer to meet with clients in person (at least for the initial visit) it is not mandatory that clients come in. There are other options available, please ask your attorney at the time of your call.

Q: When will I get my money?

A: Personal Injury settlements generally occur after the client is finished treating, but there can be some exceptions.


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